Privacy and Cookie Policy

At Technetix, we look after your details carefully and we use the requirements of the Europe’s General Data Protection Regulation to govern how we handle your personal information.

This policy describes how we collect, use and look after the information you provide us with when you use the Technetix.com website. We may update this policy at any time without notice. Your use of the Technetix website shall be deemed to be your agreement to the terms of this Privacy Policy, as amended from time to time unless you expressly notify us otherwise. 

What information do we collect?

We collect information on how you use our website to help us develop and improve our website, including details of your domain name and Internet Protocol (IP) address, operating system, browser version, cookie details, how long you stayed on a page, the route you took to navigate through the pages and the website that you visited prior to accessing our site.

In addition, when you request information from us, ask someone from Technetix to contact you, place an order through our webshop, sign up to receive Technetix emails, newsletters or product information (which can be withdrawn at any time by following the links provided in a every communication) or use a Technetix online portal, we will ask you to provide your name, address, email, telephone number, organisation name and address and such other information as is reasonably necessary to deal with your request.

What do we use your personal information for?

We want to better understand what you need from us.  We use your personal information to and to attempt to improve your browsing experience. The main uses of your data are:

  • to respond to your requests and/or enquiries
  • to provide products, services and requested information to you
  • to send you details of products and services that we think will be of interest to your business
  • to keep you up to date with developments at Technetix
  • to analyse and monitor traffic and help provide and improve the Technetix website
  • to enable us to review, develop and improve the products and services
  • to protect our website from unauthorised access
  • to maintain records for administrative purposes
  • to comply with statutory and/or regulatory obligations
We hate junk mail as much as you do so it's up to you to decide whether or not you want to receive information from us.

Who do we disclose your personal information to?

We may provide information about you to employees and agents of Technetix to deal with any accounts, products and services provided to you by Technetix or our group companies now or in the future.

If you choose to purchase any products or services through our webshop or online portal, we will pass your information to our third party payment service provider. This third party payment service provider may require additional information from you to be able to process your payment.

We may use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our service and may provide such anonymised aggregate information to third parties, for example partners and advertisers.  These statistics will not include information that can be used to identify you.

We will not pass on your personal information to third parties except in accordance with this policy or where we are required by law to disclose that information.

Transferring information overseas

Technetix has offices in the UK, Netherlands, Spain, Poland, Belgium, Ireland, Kosovo, the US, Taiwan and China and operates globally.  By providing information to Technetix you agree that Technetix may legitimately transfer information to Technetix’ parent, subsidiary and affiliate companies (whether present or future) and other third parties, which may be located outside of the European Economic Area. 

Cookies

Cookies are small text files saved to your computer which allow us to monitor how many visitors we have to our site and to enable site functionality. As they can record details of a visitor’s use of the site, some people would prefer it if cookies were not used. If you do not want to receive cookies you can modify your browser settings so that it either blocks all cookies or notifies you when cookies are being used. However, please note that disabling cookies can affect the functionality of some web pages.

Information requests

You can ask us for a copy of the information we hold about you at any time, for which we will charge an administration fee in accordance with the applicable law.  If you wish to change any information we hold about you or correct any inaccuracies in your information, or if you would like us to stop using any information you have provided to us, please contact using this link. In the absence of such request, by using this website you consent to the collection and use of your personal information by Technetix Group Limited and its subsidiary and affiliate companies in accordance with the terms of this Privacy Policy.

Governing Law

Any dispute in relation to this website, or your use of it, or any content shall be governed by English law and you submit to the exclusive jurisdiction of the English courts.

Contacting us

If you have any questions or concerns about our use of your personal information, please contact:  info@technetix.com in the first instance.  You may also write to the Data Protection Officer, Innovation House, Technetix Business Park,Albourne, West Sussex, BN6 9EB, United Kingdom.